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Showcase Jewellers have produced helpful brochures to assist customers with understanding the properties and characteristics of jewellery, and how to appropriately care for jewellery. These are located in the Jewellery Info section of this website, and can be viewed as PDF files using Adobe Acrobat Reader by clicking on the leaflet of your choice in the “Showcase Leaflets” pull-down menu.
FREE hardcopies of these leaflets will be posted to you upon request, anywhere within New Zealand, which you can arrange by clicking here and sending a “Customer Contact Form” containing your request.
Apart from these leaflets, our Jewellery Info section offers a good range of useful information to help you make well informed decisions about your jewellery purchases.
Also, if you can’t find the answers that you are looking for in our website, please feel encouraged to contact any Showcase Jewellers store with your enquiry. We are happy to help whenever we can.
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Showcase Jewellers stores offer a comprehensive range of jewellery, watches, clocks, giftware, and related products. Showcase Jewellers are not bound by regimental prescriptive stock policies like some retail jewellery chain stores, so each individual Showcase Jewellers store owner has the ability to identify exactly what their customers are looking for in their respective local market, and therefore offer a mix of products which is specifically tailored to meet their customers’ needs, wants and desires.
You will find jewellery products displayed in the following sections of this website. All prices shown are stated in New Zealand Dollars (NZD$), and include GST.
Showcase Jewellers Stores - CLICK HERE
Showcase Jewellers store owners can choose to promote special product offers which relate specifically to their store (over and above any national Showcase Jewellers promotion that may be operating at the time) – at any time of the year – in their Jewellery Gallery. These galleries are worth keeping an eye on for one-time golden opportunities. Dare to be tempted ?
National (Current) Promotions
Showcase Jewellers produce national promotions to highlight special pieces of jewellery and related products, at competitive prices. Most of our national promotions involve the distribution of a printed (hardcopy) catalogue, so if you are interested in obtaining a copy of the national promotion catalogue that is on display in this website during your visit, please CLICK HERE and complete the “Customer Contact Form” accordingly.
Kiss Collection - CLICK HERE
An alluring range of attractive diamond jewellery, inspired by love. Showcase Jewellers diamond quality is exemplary because our diamonds have to meet strict criteria. Meticulous grading and certification for clarity, colour and proportions ensure that your Showcase diamond is among the best the world has to offer.
Showcase Jewellers select many of their diamomds direct from Antwerp, Belgium, the largest diamond capital in the world.
The Kiss Collection includes: wedding rings, anniversary rings, engagement rings, rings for self-indulgence, and more.
Because of the very special nature of this jewellery range, we will happily provide price information upon receiving your request for such. Please direct your request to the Showcase Jewellers store of your choice - using the “Customer Contact Form”.
Product Availability
The customer acknowledges that JIMACO (Jewellery Industry Management & Agency Company) N.Z. Ltd and its member stores may revise or discontinue products identified on this site from time to time and without notice. The customer should also be aware that certain products may not be available at the time of order or may have limited availability, and Showcase Jewellers stores operating in New Zealand will only choose to supply products to customers who reside in New Zealand. Showcase Jewellers stores will use their best endeavours to source products ordered but can not be held liable for any items they are unable to supply.
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Showcase Jewellers are retail partners in the AA Rewards programme, effective 1st March 2011. As not all Showcase Jewellers have elected to become AA Rewards partners, please ensure that you enquire at the particular Showcase Jewellers store that you visit as to whether or not they are a participating partner. We do not want you to experience any disappointment in discovering only after you have committed to making a purchase from a non-participating store, that unfortunately they are not equipped to award you AA Rewards Points on your AA member card.
Thank you for your understanding !
In the case of participating Showcase Jewellers stores, AA Members receive 1 AA Rewards Point for every $10 that they spend with such Showcase Jewellers !
In fact, the only transactions that are excluded from attracting AA Rewards Points are those relating to either paying for jewellery repairs/ alterations, and/ or settlement of an insurance company claim (replacement or repair).
Please note that AA Rewards Points are assigned to Showcase Jewellers Gift Vouchers when issued vouchers are presented/ redeemed in any Showcase Jewellers store for redemption. AA Rewards Points are not assigned to Gift Vouchers when the vouchers are purchased.
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The national Showcase Jewellers Guarantee states that:
“The Showcase Jewellers store shown below (i.e. that particular Showcase Jewellers store that appears in writing on the given Guarantee card) will honour any claim against faulty workmanship or materials, always provided that the article has been subject to fair and reasonable wear or use. If you have a claim, please present this Guarantee to any Showcase Jewellers store in New Zealand, with the affected product. Showcase Jewellers, with their expertise and quality merchandise, aim to give you – our customer - complete service and satisfaction.
Subject to the Consumer Guarantees Act 1993, this Guarantee is effective for a 12 month period from the date of purchase.”
Our nationally available Gift Vouchers are offered in the following denominations: $20, $50, and $100, and have an effective life of 6 months from the date of purchase.
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Except as provided in the Consumer Guarantees Act 1993, all warranties, descriptions, product representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample merchantability or otherwise are expressly excluded.
The customer will ensure that any products purchased are used for purposes for which they are suitable and shall be responsible for ensuring all necessary skill and care in maintaining and using the product purchased.
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A Showcase Jewellers customer is entitled to return goods:
- where there is a defect in the goods of a substantial nature
- where a Showcase Jewellers store owner fails to remedy a defect.
Note: A 'defect' is any aspect of an item or service that is not of acceptable quality.
However, a Showcase Jewellers customer cannot reject the defective goods whenever they want to. Instead, the New Zealand Consumer Guarantees Act requires customers to reject the goods within a 'reasonable time' from purchase.
Please be aware that it is the intention of the issuing Showcase Jewellers store to pass on any customs duty that is applied to an item that has been returned for repair or replacement by an overseas customer, when it is determined by the store owner that either:
a) The suggested fault is found to be caused by the customer and is not covered by provisions of the NZ Consumer Guarantees Act, or
b) The reason given for replacement or rejection is in fact not able to be validated and cannot be aligned to qualifying circumstances as defined by the NZ Consumer Guarantees Act.
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The Showcase Jewellers store that you have purchased the particular product from, will consider an appropriate exchange of product, providing that:
- The exchange is in accordance with provisions of the New Zealand Consumer Guarantees Act.
- The exchange involves substituting a replacement product of the same essential specifications as the original item - unless otherwise agreed between the store owner/ manager and the customer.
- The request for exchange of product is not simply made at the whim of the customer, wanting to exchange a newly purchased item for the sake of making the exchange.
- The customer is liable for all freight (or other) costs incurred in the exchange process, unless the supplied products are defective.
Please be aware that it is the intention of the issuing Showcase Jewellers store to charge any overseas customer, the relevant customs duty that is applied to an item that has been returned for repair or replacement, when it is determined by the store owner that either:
a) The suggested fault is found to be caused by the customer and is not covered by provisions of the NZ Consumer Guarantees Act, or
b) The reason given for replacement or rejection is in fact not able to be validated and cannot be aligned to qualifying circumstances as defined by the NZ Consumer Guarantees Act.
IMPORTANT NOTE - All products, if not returned to a Showcase Jewellers store in person, should be returned EXCLUSIVELY by either:
- Registered mail or
- Courier
...with all the related tracing documentation completed at the time, and advised to the relevant Showcase Jewellers store on the day that the physical product is sent to that store.
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In the first instance, contact the specific store in question and express your complaint to the store owner.
If agreement cannot be reached with the owner of the relevant Showcase Jewellers store, direct a written complaint to -
Attn: General Manager
JIMACO N.Z. Limited
P.O. Box 12108
Ahuriri, Napier 4144
New Zealand
In the event that a complaint remains unresolved after having addressed it with the JIMACO N.Z. Ltd General Manager, it will be referred to an external dispute resolution body - the identity of which, and the terms and conditions of referral, to be agreed between JIMACO N.Z. Ltd and the customer at that time.
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Showcase Jewellers are well experienced at providing their customers with the following services:
- Jewellery Valuations
- Jewellery Cleaning
- Removal and adding of watch strap links as desired - to loosen or tighten your watch strap
- Ring sizing - wedding rings, eternity rings, engagement rings, dress rings, etc
- Product knowledge
Whilst this web site may offer you a time-saving way of perusing some of our jewellery offers, and seeking advice and answers to questions via e-mail, we pride ourselves in being personable, friendly and honest, and would be happy to receive your enquiries in person as you wish.
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Collection of Information -
The customer authorises JIMACO N.Z. Ltd and/ or individual Showcase Jewellers stores to collect, retain and use personal information for the purposes of:
- Assessing customer creditworthiness.
- Undertaking any dealings or transactions with the customer.
- Enforcement of any legal or other rights JIMACO N.Z. Ltd or any individual Showcase Jewellers store may have against the customer at the entire discretion of JIMACO N.Z. Ltd/ the relevant individual Showcase Jewellers store.
- Sending the customer advertising or any other promotional material.
Collection from Other Sources -
The customer further authorises JIMACO N.Z. Ltd and/ or individual Showcase Jewellers stores to collect personal information from themselves or any other source available to JIMACO N.Z. Ltd/ the relevant individual Showcase Jewellers store including but not limited to credit referral agencies, their bank and any other suppliers of product and services to them for the purpose of assessing creditworthiness.
JIMACO N.Z. Ltd and/ or Showcase Jewellers Rights of Refusal -
The customer is aware that in the event that there is insufficient personal information supplied, or the information obtained is not satisfactory to JIMACO N.Z. Ltd/ the relevant individual Showcase Jewellers store at its sole discretion, then JIMACO N.Z. Ltd or any of its members' stores may choose not to complete transactions with the customer.
Information Retention -
The customer is aware that personal information supplied will be retained by JIMACO N.Z. Ltd and/ or any given Showcase Jewellers store and will be accessible by JIMACO N.Z. Ltd and/ or its members' stores for or in relation to any of the purposes listed under the sub-heading 'Collection of Information' for a reasonable period.
Correction of Personal Information -
JIMACO N.Z. Ltd and/ or the relevant individual Showcase Jewellers store will facilitate any request made by the customer to access personal information held by JIMACO N.Z. Ltd/ the relevant individual Showcase Jewellers store. The customer may request any correction to personal information held by JIMACO N.Z. Ltd/ individual Showcase Jewellers stores and this request will be attached to the information held. The customer agrees to pay JIMACO N.Z. Ltd or the relevant Showcase Jewellers store reasonable costs on a time and attendance basis in complying with any such requests.
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All Showcase Jewellers stores endeavour to respond to their email correspondence within a few hours of receipt. If you have not received acknowledgement of your correspondence within 24 hours please re-send your message. Thank you.
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- This website is controlled and operated from the JIMACO N.Z. Ltd Support Centre in Napier and member stores within New Zealand. JIMACO N.Z. Ltd and Showcase Jewellers stores make no representation that products or materials displayed on the site are appropriate or available for use in other jurisdictions.
- References on this web site to 'JIMACO' means JIMACO N.Z. Ltd in Napier.
- If a customer chooses to access this site from other locations, they do so at their own risk and are responsible for compliance with applicable local laws.
- A customer may not export products obtained from this site in violation of any applicable New Zealand export control laws or regulations.
- The customer agrees to submit any dispute, contractual or otherwise arising from their use of this site to the exclusive jurisdiction of the New Zealand Courts.
- All Showcase Jewellers stores reserve the right to determine who they will supply product to against any customer order submitted. Therefore, fulfilment of customer orders will take place at the discretion of the individual Showcase Jewellers store in question.
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All materials appearing on this site including the text, site design, logo's, graphics, icons and images are proprietary to JIMACO N.Z. Ltd and JIMACO Australia Ltd © 2011. All Rights Reserved.
Permission is granted to print hard copy portions of this site solely for placing an order with JIMACO N.Z. Ltd or its member stores. Any other use of materials on this site without prior written permission of JIMACO N.Z. Ltd is expressly prohibited.
Any unauthorised use of the materials appearing on this site violate copyright and trade mark laws or violate the intellectual property of others and could result in criminal or civil penalties.
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