Order fulfilment

All customer Purchase Orders received by Showcase Jewellers stores or JIMACO via the public website must be settled/ transacted at the retail price that the given product is promoted for sale at in the Showcase Jewellers public website.

If a Showcase Jewellers store is promoting the same product for sale in their bricks and mortar store as that which they are concurrently representing for sale in the Showcase Jewellers public website; should that store receive an end customer Purchase Order via the Showcase Jewellers public website for that product then the store must settle the purchase transaction with the customer who submitted that Purchase Order based on the retail price that the product is promoted at in the Showcase Jewellers public website...even if the member has assigned a different retail price to the same product in-store.

Ultimately, it is at the sole discretion of the seller (i.e. the specific Showcase Jewellers store that receives the given customer purchase order, or JIMACO) as to whether or not they fulfil any given customer purchase order that has originated from the Showcase Jewellers public website. If a seller believes that a purchaser is attempting to purchase products from them in an underhanded, dishonest, misleading or fraudulent manner, then the seller has the unfettered reserved right to decline the purchase order – and reverse/ refund the customer payment where relevant.

Showcase Jewellers are predisposed to trusting in the honesty of every customer until circumstances arise which lead them to consider otherwise.

No products ordered from any Showcase Jewellers store via the Showcase Jewellers public website will be distributed to the purchaser (or other specified recipient) until payment has been successfully deposited in the account of the given store/ JIMACO.

Orders will be despatched within two business days of payment being received. Within New Zealand you will receive your order 2-5 business days after despatch depending on your geographic location.

See the Showcase Jewellers Public Website Terms & Conditions here, to understand more about the rights and responsibilities of Showcase Jewellers store owners and JIMACO in relation to representing products for sale in the Showcase Jewellers public website.